If you are having trouble accessing our Online Resources from outside the library (for example, you are not asked for your library card number, or after entering your card number you are asked for a user name and password), please look over this list of possible causes:
If you are starting from the correct page, are you behind a firewall or other security software that is blocking access? Your firewall must allow access to port 2048 to allow you to log into our resources. Some resources may also require access to other ports within these ranges:
Some Internet Service Providers may have firewalls that block some of these ports; you may need to contact your ISP to find out how to correct this problem.
If you’re sure you entered your card number correctly, please check with library staff. Cards that have not been used to check out materials for five years and cards that have been reported lost are removed from our database and cannot be used to access Online Resources.
If you have Internet security, privacy, or firewall software that blocks your browser from sending referrer information, you will need to tell the software to allow the sending of referrer information to the domains used by our subscription resources and our online forms. While we are unable to provide specific instructions on configuring your software, the table below shows the addresses your software will need to allow.
Some Internet Service Providers may have firewalls that block referrer information; you may need to contact your ISP to find out how to correct this problem.
|If you are having trouble using these resources||Add these addresses|
|Lincoln City Libraries’ online forms||*.lincolnlibraries.org|
Classical Music Library
Contemporary World Music
Jazz Music Library
Popular Music Library
Smithsonian Global Sound
These resources also require that port 1755 is not blocked
|Biography Reference Bank
Biography Reference Center
Consumer Health Complete
eBooks from EBSCO
Explora and Explora Primary
Funk & Wagnalls New Encyclopedia
Legal Information Reference Center
Library, Information Science & Technology Abstracts (LISTA)
Magazine Article Search
Points of View Reference Center
Psychology & Behavioral Sciences Collection
Science and Technology Collection
Teacher Reference Center
|Lincoln Journal Star||*.newsbank.com|
|Morningstar Library Edition||*.morningstar.com|
|OverDrive (downloadable audiobooks)||*.overdrive.com
|Testing & Education Reference Center||*.galegroup.com
|Transparent Language Online||*.transparent.com
|Value Line Investment Survey||*.valueline.com|