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Troubleshooting Off-site Access to Research Resources

January 23, 2015 by pjorgensen

If you are having trouble accessing our Research Resources from outside the library (for example, you are not asked for your library card number, or after entering your card number you are asked for a user name and password), please look over this list of possible causes:
  • I'm not being asked for my library card number.
    Be sure you start from our Research Resources page each time you use our Research Resources - bookmarking individual resources in your browser usually doesn't work.

    If you are starting from the correct page, are you behind a firewall or other security software that is blocking access? Your firewall must allow access to port 2048 to allow you to log into our resources. Some resources may also require access to other ports within these ranges:

    2048-2063
    2065-2114
    2116-2139
    2141-2252

    Some Internet Service Providers may have firewalls that block some of these ports; you may need to contact your ISP to find out how to correct this problem.

  • I entered my card number, but it says my identification is not recognized.
    Be sure you enter all 14 digits of your library card number, with no spaces or punctuation.

    If you're sure you entered your card number correctly, please check with library staff. Cards that have not been used to check out materials for five years and cards that have been reported lost are removed from our database and cannot be used to access Research Resources.

  • I entered my card number, but I'm being asked for a Username and Password.
  • I entered my card number, but it says my computer is not recognized.
    These symptoms have several possible causes:
    • Some resources require you to register and login even after you have entered your card number.
      In these cases, you will be given the opportunity to choose your own user name and password. If you are asked to register and then told that your computer is not recognized, it is probably due to a firewall or other security software; see the section on blocked referrer information below.
    • Is your browser accepting cookies?
      You must have cookies enabled in your browser to log into these Research Resources.
    • Are there old browser cookies or temporary Internet files interfering with logging in?
      Clear your cookies and temporary (cached) files from your browser, and try logging in again; using a different browser may also help.
    • Are your Internet security settings too restrictive?
      You may need to lower your security settings to log in to some resources.
    • Are you using other Internet security, privacy, or firewall software that blocks referrer information?
      Internet security, privacy, and firewall software that blocks your browser from sending referrer information can cause problems with accessing some resources. (Examples of this kind of software would be Norton Internet Security, Norton Personal Firewall, and ZoneAlarm.) Some Internet Service Providers may have firewalls that block referrer information; you may need to contact your ISP to find out how to correct this problem. Here are some additional tips for correcting this problem.
  • After I've logged in with my library card, I'm taken to a different resource than the one I clicked on.
    Are you using a computer at an institution that has its own collection of resources or databases? If you are using a computer at another institution (such as Lincoln Public Schools, Southeast Community College, or the University of Nebraska) that subscribes to resources from the same companies that we do, you may be restricted to that institution's resources instead of those that Lincoln City Libraries subscribes to, even after you've logged in through our Web site.
  • I was able to access this resource yesterday, but it won't let me in today.
    Occasionally our resource providers experience technical problems or perform maintenance on their computers, and occasionally our own automated system is down for similar reasons. In these cases you may simply need to wait and try again another time.

Resolving problems caused by blocked referrer information

If you have Internet security, privacy, or firewall software that blocks your browser from sending referrer information, you will need to tell the software to allow the sending of referrer information to the domains used by our subscription resources and our online forms. While we are unable to provide specific instructions on configuring your software, the table below shows the addresses your software will need to allow.

Some Internet Service Providers may have firewalls that block referrer information; you may need to contact your ISP to find out how to correct this problem. Windstream Broadband users should follow the instructions on this Windstream Support page to set their firewall to a lower level, or turn it off entirely. If you turn the Windstream firewall off, we strongly recommend that you have another firewall in place (for example, the one built into recent versions of Windows).

If you are having trouble using these resources Add these addresses
Lincoln City Libraries' online forms *.lincolnlibraries.org
*.lcl.lib.ne.us
American Song
Classical Music Library
Contemporary World Music
Jazz Music Library
Music Online
Popular Music Library
Smithsonian Global Sound
*.classical.com
*.alexanderstreet.com
These resources also require that port 1755 is not blocked
Biography Reference Bank
Library, Information Science & Technology Abstracts (LISTA)
Magazine Article Search
NoveList/Novelist K-8
Teacher Reference Center
*.epnet.com
*.ebscohost.com
eLibrary *.bigchalk.com
FirstSearch *.oclc.org
Chilton Library
*.galegroup.com
*.chiltonlibrary.com
*.chiltonsonline.com
HeritageQuest Online *.heritagequestonline.com
*.umi.com
Homework HelpNow
JobNow
*brainfuse.com
Lincoln Journal Star *.newsbank.com
Morningstar Library Edition *.morningstar.com
netLibrary *.netlibrary.com
OverDrive (downloadable audiobooks) *.overdrive.com
*.contentreserve.com
ReferenceUSA *.referenceusa.com
Sanborn Maps *.umi.com
Testing & Education Reference Center *.galegroup.com
*.petersons.com
*.ilrn.com
*.webtrends.com
*.vantage.com
*.askit.com
*.petersonstestprep.com
Transparent Language Online *.transparent.com
*.rbdigital.com
Value Line Investment Survey *.valueline.com



Tagged in: libraries, public, public library, databases, periodicals, magazine, magazines, index, troubleshooting, technical, tech, assist, assistance, Research Resources,
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Special Events

January 22, 2015 by pjorgensen


Be sure to also keep an eye on these special events for teens, special Storytimes, and Programs and Events for everyone!


Lincoln Bird EnCOUNTerLincoln Bird EnCOUNTer
Saturday, February 7, 2015
10:30 a.m. to 12:30 p.m.
Walt Branch Library
This fun and educational family event is sponsored by Lincoln City Libraries, the Wild Bird Habitat Stores, Wachiska Audubon and Nebraska Games and Parks Commission.

People of all ages are invited to attend the event which includes crafts, games and a live raptor display. Participants will have the opportunity to make a burlap bag full of nesting materials or a pine cone feeder. The event also includes instruction on how to use binoculars for bird watching and how to identify bird songs.

Kids Can Learn About Taking Care of Their Teeth at Preschool Storytime in February
Teeth photoFebruary is Dental Health Awareness Month and Lincoln City Libraries is putting the spotlight on teeth! Staff from the Ameritas Group Division and the Lincoln-Lancaster County Health Department, Dental Health and Nutrition Services, will be on hand during storytime to provide information about dental care. The schedule for these visits is here.

Chinese New Year's Celebration
Happy New Year 2015: The Year of the SheepMonday, February 23, 2015
10:30 AM - 11:30 AM
Anderson Branch Library
Celebrate the Chinese New Year with stories, songs, dancing, Chinese craft, and more! Nai-Hua Valerie Kuo will be at Anderson Toddler Time to share her cultural traditions and help us usher in the year of the Sheep! Traditional New Year treats will be shared.

Lego SundaysLego Sundays
First and Third Sundays (may be subject to change), September 2014 through May 2015
2:00 p.m. - 4:00 p.m.
Eiseley Branch Library
For all ages
Sundays just got a lot more fun! Now in addition to reading, Wifi and homework, we have Lego Sundays at the library! This program is free and open to youth, young adults and their parents.


 




Tagged in: braries, public, public library, public libraries, departments, youth services, children, kids, children,
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Kids' Research Resources

January 21, 2015 by pjorgensen

Kids' Research Resources

Great information you can access via computer!

Homework HelpNow Homework HelpNow provides free homework help and online tutoring. Chat with a tutor through instant messaging from 2:00 PM to 11:00 PM, seven days a week for grades 3-12 in the areas of math, English, science, and social studies.

 NoveList K-8 NoveList K-8 is a tool to help you find books to read that you will enjoy.

SIRS DiscovererSIRS Discoverer is an interactive resource covering a wide range of subjects for grades 1 through 9. Access to Compton's Encyclopedia is included in this resource.

TumbleBook Library TBiblioteca TumbleBookumbleBook Library is a collection of TumbleBooks (animated, talking picture books) with fiction, non-fiction and foreign language titles, Read-Alongs (chapter books with sentence highlighting and narration but no animation), Ebooks which may be viewed online, and Tumble Puzzles & Games.

 



Tagged in: libraries, public, public library, public libraries, Kids InfoBits, NoveList K-8, youth, youth services, children, Research Resources,
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SIRS Discoverer

January 21, 2015 by Webmaster
SIRS DiscovererSIRS Discoverer is an interactive tool covering a wide range of subjects for grades 1 through 9. Access to Compton's Encyclopedia is included in this resource.

If you are outside the library, click the button below to access SIRS Discoverer. You will be asked to enter your library card number; you will need to enter all fourteen digits with no spaces.

SIRS Discoverer

If you are using a Lincoln City Libraries computer, click the button below to access SIRS Discoverer. Login is automatic on computers located in Lincoln City Libraries.

SIRS Discoverer

 



Tagged in: libraries, public, public library, public libraries, databases, youth services, children, kids, children,
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Storytimes

January 15, 2015 by pjorgensen


Linc

Baby Storytimes
Toddler Time
Preschool Storytimes
Storytimes for Families
Printable Storytime Schedule (PDF)

If schools are closed due to bad weather, storytimes are canceled.

Baby Storytimes

Baby Storytime is an interactive parent-child time with fun activities designed to promote early literacy, language development and a love of books for children birth to 18 months old.

Eiseley Branch Library
1530 Superior Street
402-441-4250
Monday, 10:35 to 10:55 a.m.

Gere Branch Library
2400 S. 56th Street
402-441-8560
Monday, 10:00 to 10:20 a.m.
Wednesday, 10:00 to 10:20 a.m.
Thursday, 6:30 to 6:50 p.m.

Walt Branch Library
6701 S. 14th Street
402-441-4460
Thursday, 10:30 to 11:00 a.m.

Toddler Time
For children aged 18 to 36 months and their parents or caregivers. During Toddler Time, a librarian reads aloud and leads adult-child pairs in activities. Research indicates the importance of the adult-child bond in building early literacy. Toddler Time also supports early literacy by building vocabulary and sharing age-appropriate literature in an atmosphere of fun, engaging activity.

Toddler Time at Anderson Branch, October 2010

Chinese New Year's Celebration
Happy New Year 2015: The Year of the SheepMonday, February 23, 2015
10:30 AM - 11:30 AM
Anderson Branch Library
Celebrate the Chinese New Year with stories, songs, dancing, Chinese craft, and more! Nai-Hua Valerie Kuo will be at Anderson Toddler Time to share her cultural traditions and help us usher in the year of the Sheep! Traditional New Year treats will be shared.

Anderson Branch Library
3635 Touzalin Avenue
402- 441-8540
Monday, 10:30 to 10:50 a.m.

Bethany Branch Library
1810 North Cotner Blvd.
402-441-8550
Tuesday, 10:30 to 10:50 a.m.

Eiseley Branch Library
1530 Superior Street
402-441-4250
Wednesday, 10:35 to 10:55 a.m.
Thursday, 10:35 to 10:55 a.m.

Gere Branch Library
2400 S. 56th Street
402-441-8560
Tuesday, 10:00 to 10:20 a.m. and 10:35 to 10:55 a.m.
Wednesday, 10:35 to 10:55 a.m.
Thursday, 10:00 to 10:20 a.m. and 10:35 to 10:55 a.m.

South Branch Library
2675 South Street
402-441-8570
Thursday, 10:35 to 10:55 a.m.

Walt Branch Library
6701 S. 14th Street
402-441-4460
Tuesday, 10:30 to 10:50 a.m.

Photo of Storytime Preschool Storytimes

Lincoln City Libraries presents its popular preschool storytimes at all library locations. Preschool Storytime is a half-hour of books and activities for children ages three, four and five.

Preschool Storytime supports early literacy by offering vocabulary development, experiences with a variety of literature, and participation in language-related activities. Pre-registration is not required for Preschool Storytime. Newcomers are always welcome!

Themed lists of books used for many of our storytimes can be found by logging into your Library Account and clicking on "Lists."
Kids Can Learn About Taking Care of Their Teeth at Preschool Storytime in February
Teeth photoFebruary is Dental Health Awareness Month and Lincoln City Libraries is putting the spotlight on teeth! Staff from the Ameritas Group Division and the Lincoln-Lancaster County Health Department, Dental Health and Nutrition Services, will be on hand during storytime to provide information about dental care. The schedule for these visits is here.
Can't make it to storytime? How about a virtual storytime with our TumbleBook Library!

TumbleBook Library

TumbleBook Library Mobile

Biblioteca TumbleBook
Bennett Martin Public Library
136 S. 14th Street
402-441-8566
Thursday, 10:30 to 11:00 a.m.

Anderson Branch Library
3635 Touzalin Avenue
402-441-8540
Tuesday, 10:30 to 11:00 a.m.
Wednesday, 10:30 to 11:00 a.m.

Bethany Branch Library
1810 North Cotner Blvd.
402-441-8550
Thursday, 10:30 to 11:00 a.m.

Eiseley Branch Library
1530 Superior Street
402-441-4250
Tuesday, 7:00 to 7:30 p.m.
Wednesday, 10:30 to 11:00 a.m.
Thursday, 10:30 to 11:00 a.m.

Gere Branch Library
2400 S. 56th Street
402-441-8560
Tuesday, 10:30 to 11:00 a.m.
Thursday, 10:30 to 11:00 a.m.

South Branch Library
2675 South Street
402-441-8570
Wednesday, 10:30 to 11:00 a.m. and 2:00 to 2:30 p.m.

Walt Branch Library
6701 S. 14th Street
402-441-4460
Tuesday, 10:30 to 11:00 a.m.
Wednesday, 10:30 to 11:00 a.m.



 

Storytimes for Families
(also check out our Parent-Child Book Groups)

The entire family is welcome to enjoy crafts and storytime from 6:30 to 7:30 p.m., except where other times are noted.

Prickly, Poky Fun with Hedgehog at Walt Branch, September 9, 2014

Prickly, Poky Fun with Hedgehog at Walt Branch, September 9, 2014
Eiseley Branch Library
1530 Superior Street, 402-441-4250
Sundays 1:30 to 2:00 p.m.

Gere Branch Library
2400 S. 56th Street, 402-441-8560
4th Monday of the month 6:30-7:30 p.m.
Except in May – 3rd Monday
January 26: Music Makers
February 23: Seuss-abration!
March 23: Zoo Hullabaloo
April 27: Bugs! Bugs! Bugs!
May 18: Every Hero Has a Story


South Branch Library
2675 South Street, 402-441-8570
First Monday of the month 6:30-7:30 p.m.
January 5: Let it Snow
February 2: Love is in the Air
March 2: Spring is Here
April 6: Let it Rain
May 4: It’s Almost Summer


Walt Branch Library
6701 S. 14th Street, 402-441-4460
Tuesdays 6:30 to 7:30 p.m. on the following dates
January 13: Mustaches
February 10: Tropical Island Adventures
March 10: Cookies
April 14: Dinosaurs
May 12: Big Eaters

(& every Saturday from 10:30-11:30 a.m.)

Williams Branch Library
5000 Mike Scholl Street, 402-441-8580
Every Monday 4:00-4:45 p.m.



 



Tagged in: libraries, public, public library, public libraries, Preschool Storytimes, Storytime, Storytimes, story, stories, preschool, preschooler, preschoolers, child, children, children,
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