Please use this form only for reporting problems you may have using our downloadable e-Books and audiobooks from OverDrive.
If you are having trouble logging into your account on our Hoopla streaming media service, please check here. If you are having other problems with Hoopla, please check their help pages first. If this does not resolve the problem, please e-mail firstname.lastname@example.org with your question.
To report problems with our other services, please see our Contact Us page.
Before reporting a problem with OverDrive, please look over these pages about our downloadable audiobooks and eBooks; the information there may provide a faster solution to your problem. Please be aware that requests sent on weekends may take longer to be resolved.
So we can get your problem resolved quickly, please include as much information as possible.